Lesson
25
A strong follow-up can turn leads into clients. Staying top of mind is about consistent, value-driven communication—not pushiness. Here’s how to master the art of the follow-up.
1. Time It Right
Follow up 1-2 days after sending a proposal and again a week later if needed. Space out subsequent messages to avoid overwhelming the client.
2. Add Value
Every follow-up should ideally provide something useful, like a guide, testimonial, or case study. For example:
"Hi [Client Name], I wanted to share this quick guide on kitchen trends—it aligns with the vision we discussed."
3. Use Multiple Channels
Mix up your approach with emails, texts, calls, or even social media engagement to keep the conversation fresh and natural.
4. Personalize Your Outreach
Reference their specific project or preferences to make follow-ups feel relevant and tailored. A personal touch goes a long way in building trust.
5. Stay Organized
Use tools like CRMs or task trackers to monitor follow-ups, ensuring no lead slips through the cracks.